Replacement Parts

 

Thank you for your interest in our wonderful Step2 products. We do not store spare parts locally in Australia and we are unable to sell spare parts for second hand items. 

If you enquiry relates to a Warranty request, please contact your place of purchase. If you have have purchased your item from this website, please email us at info@step2direct.com.au quoting your order number, the item you have purchased and the part requiring replacement. We will then organise for a replacement part to be sent out to you.

Information provided in this request will only be used by Step2 Direct Australia to fulfill your replacement needs. We will not sell or rent your personal information.

 

Thank you and best wishes,

Step2 Direct Australia