3 Year Warranty

The Step2 Warranty

Step2 Makes high quality toys which encourage play. We warrant to the original purchaser that Step2 product is free of defects in materials or workmanship for 3 years* from the date of purchase (dated sales receipt is required for proof of purchase).

By purchasing the product you acknowledge that the only remedies available under this warranty will be either replacement of the defective part of the product or refund of the purchase price of the product at the sole election of Step2 Direct. 

This warranty is valid only if the product has been assembled and maintained in accordance with Step2's written instructions. This warranty does not cover abuse, accident, cosmetic issues such as fading or scratches from normal wear or tear, or any other cause not arising from defects in material or workmanship.

* The warranty period is 6 months for daycare or commercial purchases, as well as for inflatable products, and 1 year for swings, preschool items and all fabric, battery and electronic components.

LIMITED WARRANTY