Product Recalls

My First Snowman - Snowman doll with removable components including a top hat, ears, mittens and faces. Sold online at step2direct.com.au between 1 March 2024 and 16 December 2024. Affected models are identifiable by the date code "12/2023" or "04/2024" located on the bottom of the top hat component. See photos.

SKU: ST485799

Supplier Item Number: 485799

Defect: This product does not comply with the mandatory standard for toys for children up to and including 36 months of age. The top hat may break and create small parts.

Hazard: Risk of serious injury or death from choking if a child swallows a small part from the broken toy.

Action Required: Stop using the product immediately and dispose the original top hat component. Contact Step 2 Direct Australia using the contact details below to order a replacement top hat component. Send an email to or phone Step2 Direct Australia if you have sold or gifted the product to another person.

Contact Details: For more information contact Step2 Direct Australia via email info@step2direct.com.au or by phone on 1300 665 882.

Email: info@step2direct.com.au

Phone: Step2 Direct Australia 1300 665 882

Download Recall Notice >>